Read Our Reviews: What Clients Say About Cycrest

Recent Client Reviews

At Cycrest you only have to call one IT company for all your hardware, software and networking needs. From preventing problems, to supporting your organization, count on Cycrest, “One Call…Total Service”. We care about you, your people and your business 

Cycrest systems inc. IconCycrest Systems Inc.

427 West Sinto Avenue STE 100, Spokane

4.9 72 reviews

  • Avatar Diana Nelson ★★★★★ 2 months ago
    This company is the best! In an era of intense IT competition, they stand out because they all work together until their customers are completely satisfied, and their issues fully resolved. Over two decades of accessing their services professionally … More and now personally, I have never had a problem they didn't resolve, then followed up with me afterwards to ensure all was working to my satisfaction. A lot of companies talk about customer service, but this one actually lives it. They are definitely worth the five-star rating I'm giving them, and I would recommend them to anyone.
  • Avatar bambi auten ★★★★★ 5 months ago
    We have been utilizing Cycrest as our technical support for our dental office for a few years now. We feel so secure in knowing they are there to back us up. Today a technician helped us with our email in such a fast and complete manor. … More It seems like a minor issue but having them there to complete the task was amazing! Also the techs there are so friendly and knowledgable.
  • Avatar Brian Kehne ★★★★★ 9 months ago
    We use Cycrest Systems as our third-party IT provider, and have been pleased with their performance for many years. We recently used them for implementation to a VOIP telephone system, and I was extremely happy with the service provided. … More The Cycrest team was particularly influential in ensuring success of our project. Their attention to detail and organization helped us to efficiently work through our deliverables to ensure the project was completed in a timely manner. Cycrest was a pleasure to work with, and I look forward to working with the the team on future projects!
  • Avatar Latoya Ford ★★★★★ a year ago
    Cycrest is one investment I definitely get a return on. Every time I see my detailed monthly invoice, it's easy to see the value they offer. The services they provide are absolutely crucial to the success of my company.
  • Avatar Evan Schoedel ★★★★★ a year ago
    I would definitely recommend Cycrest for those out there with computer issues or networking issues. Cycrest has resolved all issues in a timely matter and very professional. They have resolved our issues over the phone or they happily … More come on site.
  • Avatar David Adent ★★★★★ a year ago
    Cycrest Systems has become a critical partner for our consulting firm. Their technical and security services enable us to secure client contracts meeting client security requirements. They also help ensure our employees (100% remote) systems … More are working properly and are secure. The entire Cycrest Systems team (engineers, technicians, and professional staff) is a pleasure to work with! I highly recommend their services.
  • Avatar Adam Molenda ★★★★★ a year ago
    Cycrest has been an excellent partner for 10 years. There technicians and engineers are always professional and willing to assist the TPM staff whenever needed. We couldn't ask for a better cyber partner.
  • Avatar Ryan Murray ★★★★★ a year ago
    The team at Cycrest got our system updated and secure. They were professional and willing to help out with any situation that came up during the update. They were even able to wrap up loose ends with out any issues. Thanks for your service … More guys!
  • Avatar Christopher Crosby ★★★★★ a year ago
    Great company!
  • Avatar Kelly Hennessey ★★★★★ 2 years ago
    We recently updated our network with the Cycrest Team. They are wonderful to work with. Cycrest is a trusted business partner, helping us to provide quality care for our patients. They are extremely responsive with our needs. I feel confident … More in our system, knowing the Cycrest Team is top in the industry. They keep me informed with changes and personalized recommendations for our systems, giving me peace of mind, for our team and our patients, that our network is safe & reliable.
  • Avatar BECKY KIRNER ★★★★★ 2 years ago
    We have been working with Cycrest for almost a year now as our IT providers. The company is top notch. Every interaction is quick and efficient from the time a ticket is called in, to working with the technicians. The team is very knowledgeable … More and eager to help. Timelines for projects are laid out very explicitly and communication is excellent. Each member of the team exudes friendliness. Whether we are submitting a ticket via the support email, or calling in directly, the responsiveness is always so fast. I would highly recommend Cycrest for any IT needs that you may have.
  • Avatar Zachary Haase ★★★★★ 2 years ago
    We recently used Cycrest for a huge project. We had to build a brand new domain from scratch to replace our existing domain. The expertise we received from Cycrest is unrivaled. I've worked with multiple MSP's in the past and … More they've always had one or two techs that stood out. Every tech at Cycrest stands out. They're all so knowledgeable in every facet of IT infrastructure. If you're looking for an MSP, look no further than Cycrest. Their focus on service, while maintaining above industry standard care, maneuverability, and focus on security is why we chose them.Thank you, Cycrest! We couldn't have done it without you!
  • Avatar Chris Hamp ★★★★★ 2 years ago
    From Day 1, and for more than a dozen years, the Cycrest Team has been amazing not only at the office but with our home technology as well. When help is needed there is nothing better than knowing the always friendly and capable support … More personnel and technicians will be there to assist! Thanks, Cycrest, for being a fabulous partner!
  • Avatar Cindy Presta ★★★★★ 2 years ago
    Cycrest has been very reliable and helpful, offering great customer service over the years. Whenever we have had issues, they have always gotten back to us in a timely manner and their engineers and staff have been wonderful to work with. … More
  • Avatar Shela Pistoresi ★★★★★ 2 years ago
    We utilized the experts at Cycrest to assist in a project which had the potential to have users down for several days. However, the team at Cycrest did an excellent job moving the project forward as quickly as possible and our downtime … More was minimal. Their staff was professional and easy to work with.
  • Avatar Stephanie Cooper ★★★★ 2 years ago
    I haven’t had to worry about anything with my computers for over 6 years while I’ve been with Cycrest. They have been wonderful and operates with integrity and accountability. The Engineers are great, friendly and very smart. They are hands … More down the best IT company in Spokane.
  • Avatar megan tristan ★★★★★ 2 years ago
    I've had no complaints since we partnered with Cycrest to take care of our computer network needs over 2 years ago. I can honestly say I have nothing bad to say. The Engineers are always nice and polite, and are a great fit for our … More staff.
  • Avatar Patricia Bradford ★★★★★ 2 years ago
    I have had a very good experience at Cycrest. I listen to other Dr.’s complain about always having problems with their network and computers. I always mention Cycrest and tell them that they may be paying a little less than me, but I don’t … More have any problems! And when you call and get can't a hold of anyone, or your company goes out of business, you’ll change your mind and call Cycrest.
  • Avatar Vivian Kimbrell ★★★★ 2 years ago
    The engineers at Cycrest are friendly and get things fixed right the first time, which we really appreciate. They always have a timely response with their scheduling services. We wouldn’t go anywhere else for our system’s needs.
  • Avatar Michael Paukert ★★★★★ 2 years ago
    Cycrest has become a very valuable business partner.
  • Avatar Tim Sweatman ★★★★★ 2 years ago
    I have had the pleasure of working with Cycrest for over 15 years. Their prompt, professional service has given me confidence and reassurance that my office will run smoothly and efficiently. Cycrest has helped me make the right decisions … More to maintain a state of the art practice and to keep my patient information secure. They have always been quick to respond to our needs and offer expert advice. I would wholeheartedly recommend Cycrest to anyone looking to partner with an IT company. I have been happy since day one!
  • Avatar Shannon Magnuson ★★★★★ 2 years ago
    Cycrest is awesome! I have used several IT companies over the past 25 years. Cycrest has provided the best technical expertise and professionalism. Knowing I could reach them at any time, gave me confidence to focus on my patients. … More Cycrest did a great job partnering with my team members to solve problems without interfering with our busy schedule. Everyone we worked with at Cycrest was friendly, patient and helpful. They reviewed our systems on a regular basis to keep our network safe, fast and reliable. Cycrest has my highest recommendation.
  • Avatar Debra Grube ★★★★★ 3 years ago
    From the engineers and technicians to those working in the office, Cycrest Systems has helped us in countless ways. For the past six years, Cycrest has been working alongside us to update our network and computers, find solutions to problems, … More and keep our computer and sound systems running well. Their knowledgeable engineers explain technological terms in an easy-to-understand manner and are always courteous. We have given a lot of challenges to Cycrest and they respond quickly and thoroughly. Cycrest is a valuable part of our work and we would highly recommend them to anyone needing quality technology support.
  • Avatar Joyce Lockard ★★★★★ 3 years ago
    Cycrest Systems and their staff are a wonderful IT Partner to have for our credit union. They are prompt, organized and most importantly, SECURE. They stay on top of the most recent virus protections and notify their clients personally … More to let them know what is going on in the IT industry.Their employees are all respectful and patient with our credit union staff, even with the simplest of tasks. We are grateful to have Cycrest and look forward to many years of partnership.
  • Avatar Jim Johnston ★★★★★ 3 years ago
    We have been with Cycrest for over 13 years. I have found them to be very responsive to our company needs. We have over 45 employees that need IT support and have found the crew at Cycrest to fill that need. If they don't have … More an answer right off the bat, they will find one. Never had an issue with their service from the time they answer the phone to the the completion of a project. If more stars could be given I would. Great job team.
  • Avatar Elizabeth Hernandez ★★★★★ 3 years ago
    We have worked with Cycrest for 14 years and in that time, they have always been there when we needed them. They helped us set up our original network and they continue to provide assistance whenever we need it. Their staff are always professional … More yet friendly. They are always willing to answer any tech questions we might have. Cycrest even helped us move all our computers to our new location and they made sure our new building had the capablities we needed to run all of our equipment. If you are a business looking for an IT company, look no further than Cycrest.
  • Avatar Kim Moran ★★★★★ 3 years ago
    We couldn't be happier with the team at Cycrest. The technicians are incredibly friendly, SMART, responsive and overall AMAZING. We love working with everyone at Cycrest, the reception, billing, service notifications, response times, … More and engineers are the best. Over our 5 year relationship the consistency of the entire experience has been 5 stars!
  • Avatar Lori Sauve ★★★★★ 3 years ago
    We have been working with Cycrest Systems for approximately eight years. Our staff and computer needs have more than doubled since then and the Cycrest Team has never missed a beat. Their technicians respond and typically correct the … More issue the same day!Positive
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  • Avatar Gayle Cooper ★★★★★ 3 years ago
    i have worked with Cycrest for the past 7 years and have never been disappointed. The staff are always friendly, professional and helpful. They respond quickly and fix whatever is not working. If they can't do it remotely, they show … More up at your door and fix it on site. HIGHLY RECOMMEND THIS COMPANYPositive
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  • Avatar Angela Schwald ★★★★★ 3 years ago
    Cycrest has done an amazing job for our company in handling all of our IT needs. I highly recommend them for any and all of your IT concerns.Positive
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  • Avatar JESSICA TSCHACHE ★★★★★ 3 years ago
    Always a pleasure to work with!
  • Avatar Eric Swagerty ★★★★★ 4 years ago
    Our organization has used Cycrest Systems since December 2017. We love them. The Cycrest crew are so responsive and creative in coming up with solutions to our IT issues. They do not get stuck in yesterday's solutions, but are constantly … More adapting their service delivery and solutions to our evolving needs. We've given them a challenge in that we have a remote workforce spread all across the state. I also appreciate their honesty in understanding our company culture and recommending solutions that fit our culture as well as our technical needs.
  • Avatar Spokane County Fire District #3 ★★★★★ 4 years ago
    We have been using Cycrest for the last year and a half, they have been a blessing in disguise! Every time we call in for support we are greeted by happy, friendly and knowledgeable staff. The Cycrest team as a whole has been phenomenal, … More the technicians whether working remotely for us or in our facility are always friendly and very knowledgeable. The sense of security we have knowing we can rely on their team takes a huge burden off of ours. To this point there has not been an issue they haven't been able to resolve, often times they know we are having troubles with our system before we even detect it. We couldn't ask for a better partner in keeping our system up to date, secure, and operational.The Cycrest team continues to prove themselves and their worth to our organization, we had no idea how amazing this experience would truly be. We look forward to many more years partnering with team Cycrest.
  • Avatar Taylor Diggs ★★★★★ 4 years ago
    I have been a happy client of Cycrest for the past 7 years. In the beginning, Cycrest engineers helped to set up and build out my high tech dental office in Montana. Since that time they have kept my system running so that we could do … More our jobs. With consistent off site monitoring, the Cycrest team was able to catch any hiccups in the system and resolve issues before failure. I have never been shut down due to IT issues. I have always received prompt and friendly responses to my inquiries. Cycrest has kept me protected and running, so that I don't have to worry about it.
  • Avatar Maria Marciales vom Saal ★★★★★ 4 years ago
    The organization that I work for in downtown Spokane, just made partnership with Cycrest’s services and its been a great relief. It feels like we are safe now, in the hands of knowledgeable professionals motivated to provide a responsive … More service. All technicians, engineers, and admin staff with no exception are friendly and easy to talk to. It’s almost like family, willing to help on anything they can. I can’t thank to all of you enough, and I will always recommend Cycrest Systems Inc, undoubtedly.
  • Avatar Brenda Shelley ★★★★ 4 years ago
    We are a small, local company in Spokane Valley and we use Cycrest as our IT provider. They provide quality, professional and affordable IT solutions that help us to operate more efficiently. Their engineers are very knowledgeable and always … More professional when they come on-site. I would highly recommend Cycrest for your IT needs.Positive
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  • Avatar ToniRae Coolbaugh ★★★★★ 4 years ago
    Cycrest has been our IT specialist for 18 years. Being a dental office, any IT problem can slow down or stop our productivity. It is very reassuring that when a problem arises we have someone we can call knowing the problem will be resolved … More in a professional, friendly and timely manner. Thank you for your continued protection and support over the years with many more to come.
  • Avatar Lindsay VonB ★★★★★ 4 years ago
    I have been using their services for almost 10 years and they have always taken great care of my needs with professionalism and speedy services. If you are like me who is technologically challenged, I would highly recommend them as they … More take excellent care of their clients!!Positive
    Responsiveness, Quality, Professionalism …More
  • Avatar Debrah Stark ★★★★★ 4 years ago
    The team at Cyrest is quick to resolve an issue, friendly, and an overall good company to work with.
  • Avatar Fernando J ★★★★★ 4 years ago
    These guys are the best, great service and they really know their stuff.
  • Avatar Beren ★★★★★ 4 years ago
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  • Avatar Derm User ★★★★★ 5 years ago
    We have used Cycrest for all of our IT needs for several years now. The Cycrest Team is always responsive, professional, friendly, and very knowledgeable with all of their work. Additionally, they use only the best and latest technology … More in their company. We trust them implicitly to protect us and our employees and we wouldn't do business with any other IT company. Truthfully, we can't say enough about how great this business has been for our company.
  • Avatar Stevie Hanan ★★★★★ 5 years ago
    Cycrest has supported our company for 15 years. Their continuous technical support gives us the comfort and security that allow us to focus on our own business and not on IT work. Their responsiveness to emergencies is exemplary and keeps … More our practice going on times of crisis. Technicians are always prompt courteous and efficient! We couldn’t do what we do without their expertise and professionalism.
  • Avatar Susan Riddle ★★★★★ 5 years ago
    Cycrest helped our business transition from an internal IT department to the Cycrest Team in 2014. There isn’t a day that goes by that we regret this partnership. The team at Cycrest goes above and beyond for the owners, staff, and our … More patients. Many times, they have gotten involved to help with issues we were having that wasn’t even in their scope of practice, showing that truly “one call is total service”, when you have Cycrest on your team. We have been beyond impressed with the response time, knowledge and the amount of caring each one of their employees has demonstrated through the years. Their hard work and expertise does not go unnoticed and is not taken for granted. We are lucky to be a part of the Cycrest Family-Thanks to you all!
  • Avatar Roxie Couch ★★★★★ 5 years ago
    Our dental office has been working with Cycrest for 16 years. We tried several companies before we found Cycrest or before they found us. The team is very professional and knowledgeable. They support our office via phone, remotely or on-site. … More They will work with your office software company directly to resolve your issues. We are now up to 4 dental offices and they helped make those transitions go very smooth. I highly recommend them.
  • Avatar Curtis C ★★★★★ 5 years ago
    I wanted to pass along my immense appreciation for support of a couple recent events. First, I got a new phone last week and had to get my remote access reset. To complicate things, my office accepted the resignation of our IT Manager … More and last night was his last day. All the sudden I'm roughly in panic mode as I cannot get to anything remotely to support my peeps and also need to update administrative passwords. The team at Cycrest stepped up from different aspects to help me get remote access restored, update this password across numerous servers and devices, and flag our account to ensure it is noted that the previous IT Manager should no longer be calling on behalf of us.Their acknowledgement of the critical and sensitive nature of this and speed at which it was taken care of was nothing short of amazing.It is important you to know how much I truly appreciate all Cycrest does to support me, especially in the face of greater adversity.
  • Avatar Stephanie Muxfeldt ★★★★★ 5 years ago
    I cannot say enough about Cycrest Systems, they are the absolute best!!! I appreciate there knowledgeable technicians and engineers! I appreciate your 10+ years of service to our business.
  • Avatar Jason Hagens ★★★★★ 5 years ago
    Extremely Helpful and very Knowledgeable. They allays provide me with multiple options to my technical issues and the response times are very fast.
  • Avatar Cyndi Tobias ★★★★★ 5 years ago
    Excellent technology partner. We get timely and courteous service every time! They take care of all our IT issues, one less thing for me to worry about.
  • Avatar a turnbull ★★★★★ 5 years ago
    The Cycrest team is always friendly, helpful and quick to respond
  • Avatar Stephanie Davis ★★★★★ 6 years ago
    Cycrest has been wonderful! They have updated and mainstreamed our office with little down time. Their IT team took the time to listen to our needs and communicated well how they would transition our clinic. They are an amazing, friendly, … More IT team! I would highly recommend Cycrest's services.
  • Avatar R.A. West ★★★★★ 6 years ago
    Cycrest Systems has been a wonderful network security partner. i have had the pleasure to work with Cycrest for the past 5 years. they approach each challenge with professional integrity which shows in the technicians they hire. Their professionalism … More is seen from their call center to onsite visits. I would recommend Cycrest Systems to anyone looking for network security or offsite IT assistance for any size or type of business.
  • Avatar Luke Gordon ★★★★★ 6 years ago
    We switched to Cycrest for our small business IT needs about 6 months ago, and it's been an awesome experience so far! They fix any issues that come up extremely quickly, and since switching to them we really only have a fraction of … More the issues we used to have. I would highly recommend them for your IT needs, especially if you're frustrated with what seems like too many issues constantly popping up or slow response times! They go above and beyond at every opportunity!
  • Avatar Debi McBride ★★★★★ 6 years ago
    I have been involved with Cycrest for over 15 years in my dental practice. They have always been very attentive and timely with any problems that arise. They are great to partner with. Highly recommend.
  • Avatar Gary Owens ★★★★★ 6 years ago
    Just signed up with Cycrest to revamp our entire IT system here at SkyOne Aerospace. Their team performed an onsite assessment of our needs, put together a comprehensive report and we have decided to go forward with their recommendations. … More
  • Avatar Michelle Massie ★★★★★ 7 years ago
    My company has worked with a few IT companies and have found that Cycrest and their team have been the best fit for us. They are very communicative and have technicians at the ready when there is a problem. We've never had to wait … More for a technician to help us get an issue resolved. If you are looking for a company that is personable, communicates, and works on issues efficiently, then I would highly recommend Cycrest for your business!
  • Avatar Laura Wilson ★★★★★ 7 years ago
    Cycrest has been a fantastic company to work with. Very responsive to any and all problems or questions that we have. Our office has been working with them for many years and we plan to always work with them. I highly recommend Cycrest … More Systems.
  • Avatar Filip Orban ★★★★★ 7 years ago
    I'm a dentist and I've worked with a previous IT company before and it was a complete nightmare. I can't believe I actually stayed with them for more than two years. I decided to give Cycrest a try and it has been like night … More and day. Yes you may pay a little more for their services but it's totally worth it! Last year I built another practice and they set up my entire network and once again they did a great job. I would wholeheartedly recommend them to anyone!
  • Avatar Kent Mosby ★★★★★ 7 years ago
    We have used your services for many years. Your staff is courteous and professional. Our calls our answered in a timely manner. We trust that they keep our data safe and secure. Would recommend this business for sure. Thanks as always! … More
  • Avatar Mysta Tucker ★★★★★ 8 years ago
    Oral Surgical Associates REALLY appreciates Cycrest. We would not have been able to continue to grow our practice without the superior service and awesome follow thru from Cycrest Systems. Outstanding customer service by every single … More employee!
  • Avatar Sausa ★★★★★ 8 years ago
    Really appreciate all of the help they continue to give throughout the workday. They are able to answer all of my tech questions when I need them. Thank you Cycrest, you are awesome!!
  • Avatar Whitney Frank ★★★★★ 9 years ago
    Working with Cycrest has made my life so much easier. I tried several other IT groups for my small business and I was always left wondering if I was getting the best service. I have confidence in Cycrest. They are great with HIPAA compliance, … More and they respond quickly to keep our office up and running when we’ve got patients who need us. My assistant says, "Cycrest is always very helpful, friendly, and takes care of any problems we may be having in a very timely manner. The Cycrest team has made any computer issues we have had as stress free as they possibly can. I would recommend Cycrest to anyone!"
  • Avatar Kim M ★★★★★ 9 years ago
    The Cycrest Team is fantastic and professional. From the implementation to every day issues, they never cease to impress us. We are very happy to have Cycrest as our IT Partner.
  • Avatar Tonia Wilder ★★★★★ 9 years ago
    Cycrest has been so good to work with. I am very happy about the management and the tech support. Very knowledgeable team. Well worth having them on board with your business!

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