VOIP Phone Systems & Telephony

What are VoIP Phone Systems and how do they work?

VoIP Phone Systems (Voice over Internet Protocol), is a technology that works similar to how your office computer network and the internet works. It turns your voice into data packets that are carried over your office and the internet networks. We then plug into those networks to use that infrastructure to not only save you money, however, to also allow you to make and take your call anywhere in the world as well as delivering features such as video and video conference calling, screen sharing and a plethora of other features and benefits. Lastly, because we can use your existing internet connection, we can save you even more money by disconnecting your traditional phone lines.

Differences between Cloud Based and On-Premise Based VoIP phone systems:

On-Premise VoIP phone systems have a larger one-time upfront hardware, software and labor charge based on the number of phones and main system you need. This system then needs to be maintained with annual support agreements, yearly software upgrades and other on-going maintenance costs. Once installed, your on-going charges are based on the number of internet phone lines used per month. You save money as these VoIP System Phone Lines are less costly per month. Conventional/Traditional Phone lines are 45.00 – 55.00 per month, VoIP Phone Lines (SIP/PRI Lines) are normally 11.00 – 12.00 per line per month. Then your On-Premise phone system shares however many phone lines you buy each month.

Cloud-based VoIP phone systems are normally based on “Profiles” and Phone model types and have very little, or no upfront fees/costs. You first select the phone model you like for each position/person. Then select a Profile that is then matched with each phone. A Profile is a list of features and benefits that a particular user and phone will have. There are different models of phones that may be used as well as different levels of Profiles, each having a different set of features and benefits. This cost ranges from 8.50 – 29.50 per Profile and Phone, per month. This price normally includes the phone, profile, phone line, long distance and additional feature sets based on each phone and profile. For most companies that have a traditional Analog/Digital phone system, they can normally lower their monthly costs right off the bat and replace their existing system with a new Cloud Based VoIP, saving monthly from day 1.

The benefits of an On-Premise VoIP system are normally the same as Cloud VoIP system.

Whether you choose an On-Premise, or Cloud Based VoIP systems, the features and benefits are normally the same. The difference between these two is usually found in the startup and on-going costs. The number of phones, lines and existing network hardware helps determine if the On-Premise VoIP or Cloud VoIP is a better price point and option…generally if you have 60 phones or more, On-Premise VoIP systems are a more cost effective choice. Whether you are looking for an On-Premise or Cloud Based VoIP System, Cycrest has options for you. You save money as these VoIP system phone lines are less costly per month. Cycrest represents a variety of VoIP Phone Manufactures: Mitel, Shortel, Toshiba, Ring Central, Comcast Edge, and Cisco to name just a few.